UVeye, Israeli developer of automated vehicle inspection systems, is joining forces with a software development company to improve customer service at dealerships.
Tekion is a dealership software technology company that has developed the ARC (Automotive Retail Cloud), which unifies customer data across automotive retail businesses and provides dealership customers fast service.
With the collaboration, employees and customers will be able to receive comprehensive vehicle-condition reports instantaneously. Now, customers driving through UVeye scanning units at dealerships will receive detailed reports via text, email, or Tekion’s personalized consumer portal in ARC.
The two companies are partnering following UVeye’s recent collaboration with General Motors.
“Our partnership with Tekion is just one of many steps UVeye is taking to improve and revolutionize the customer-service experience at dealerships through unprecedented levels of transparency.” said Amir Hever, CEO and Co-founder of UVeye.
“We’re incredibly excited to be collaborating with Tekion to provide an extraordinary experience for dealership customers across the country in the coming months.
“With our integration into Tekion’s ARC (Automotive Retail Cloud), GM customers and dealerships now can benefit from stronger and more transparent relationships from the data we provide both parties. It’s a win-win for everyone.”
“We look forward to working with UVeye to deliver a seamless and superior experience to consumers during their vehicle service experience,” said Jay Vijayan, CEO and Founder of Tekion.
“Through this collaboration, consumers can access important safety data about their vehicle and in turn, dealers are improving efficiency and providing added value to their guests. This is another step in modernizing automotive retail.”
UVeye was established in 2016, and uses its vehicular scanners to provide security, automotive and dealership solutions. The company has formed strategic partnerships with numerous dealership groups, used car auctions and vehicle fleets since its founding.
UVeye is based in Tel Aviv, and has offices in the US, Germany, and in London.