WalkMe Acquires Israeli Information Enablement Tool Zest

Israeli-founded digital guidance and navigation tool WalkMe has acquired Zest (Snow White Labs Ltd.), an Israeli “information enablement tool” that provides a fast and efficient way to retrieve any document, file, contact, or record from the cloud, the companies announced in a joint statement on Tuesday.

Financial details of the deal were not disclosed.

Founded in 2017, Zest provides a fast and efficient mechanism for retrieving any document, file, contact, or record from the cloud. Zest’s AI-driven search leverages NLP (Natural Language Processing) to create an on-demand, graph database that mirrors the data held within an organization, reducing the computing power needed to perform complex searches/tasks.

Zest is expected to integrate into WalkMe’s desktop product, Workstation. The company’s advanced enterprise search is a “powerful method of information sharing that eliminates information overload and closes workplace silos in the enterprise,” according to the announcement.

“Zest is a natural extension of WalkMe’s core business use case: to make technology adapt to people, not the other way around,” said Dan Adika, CEO & Co-Founder of WalkMe. “Zest’s proprietary technology will bring new levels of functionality and efficiency to the WalkMe product suite, making it easier for customers to achieve their digital transformation goals.”

Zest CEO and co-founder Idan Yalovich will be joining WalkMe to lead the ongoing development of WalkMe Workstation. Workstation allows organizations to drive visibility to critical announcements and updates to ensure business continuity, simplify self-service support and reduce demand on IT with a focus on delivering timely and relevant insights to enterprise organizations worldwide. 

“We’re excited to be joining WalkMe and to continue our mission of making information available across any tool, at any time, for any team,” said Yalovich, “Integrating Zest into the WalkMe tech stack will ensure that users are able to leverage intelligent enterprise search functionality to predict the most applicable items they need to successfully complete their objectives. WalkMe and Zest will unite in a powerful combination of intelligent automation technology to continue to drive ROI for WalkMe users across every department.”

WalkMe, founded in 2011 by Rafael Sweary, Dan Adika, and Eyal Cohen, has been constantly growing as more leading enterprises and SMBs alike have adopted the software to either help train employees on internally used software, or improve their users’ experience of their product. WalkMe adds “tip balloons” with information that helps users understand how to use a website, app, or software. Clients include LinkedIn, Adobe, PayPal among some 30 percent of Fortune 500 companies.

WalkMe is based in California and has raised over $300 million to date. In October, it was listed as one of 12 Israeli-founded companies on Forbes’ Cloud 100 list.