Conversation intelligence company Chorus.ai raised $33 million in a series B funding round led by Georgian Partners, with participation from existing investors Redpoint Ventures and Emergence Capital. The funding round, which will be used to accelerate customer acquisition and support product innovation, brings the total funding raised to date to $55 million.
Chorus.ai developed a conversation intelligence platform for high-growth sales teams that aims to transform conversations into data and insights. Chorus.ai’s technology transcribes and analyzes business conversations in real time, with proprietary algorithms detecting key, high-value moments during sales calls. These insights serve as the foundation of a coaching strategy for sales and customer-oriented teams.
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“Chorus.ai exists to help Sales teams have higher quality conversations that result in higher quota attainment, higher rep productivity, and shorter ramp new hire ramp time,” said Roy Raanani, CEO and co-founder of Chorus.ai. “Billions of dollars in revenue are flowing through video conferencing platforms and phone calls. Chorus.ai creates visibility into those calls at scale to understand how top performers sell and deliver personalized coaching to the rest of the team, transforming how high-growth organizations enable and scale their sales teams,” he added.
“Maintaining high-quality sales conversations as you scale a sales organization is hard for many companies, but key to delivering predictable revenue growth. Chorus.ai’s Conversation Intelligence platform solves that challenge with a market-leading solution that is easy-to-use and delivers best-in-class results,” said Simon Chong, Managing Partner at Georgian Partners. “Chorus.ai works with some of the best sales teams in the world and they love the product. We are very excited to partner with Chorus.ai on their next phase of growth as they help world-class sales teams reach higher quota attainment and efficiency,” he added.
Founded in 2015 , Chorus.ai is headquartered in San Francisco, with offices in Tel Aviv and Boston. Chorus.ai says it has helped companies including Adobe, Zoom, Qualtrics, Outreach, and Procore accelerate their growth.