Israeli, Japanese Telecom Companies Renew Long-Term Collaboration 

An Israeli company that develops network intelligence solutions for telecom operators transitioning to 5G networks is renewing its multi-year collaboration with a Japanese mobile network operator. 

Tel Aviv-based Radcom will continue to provide its technology as well as include artificial intelligence powered analytics to identity and prevent degradations, which aims to allow Tokyo-based Rakuten Mobile to maintain quality service, efficient network operations and network automation monitoring. 

Rakuten Mobile is a subsidiary of Japanese e-commerce giant Rakuten and offers 4G and 5G mobile services. 

Radcom uses AI and machine learning to collect and analyze data from radio access networks (RAN) for automated assurance, which is automatic testing of systems in real time to meet regulations. 

This can include anomaly detection across various services such as roaming and video streaming, which ensures fast detection of potential issues and alerts network teams for quick resolution.

“We are excited to sign this renewed contract with Rakuten Mobile as our close partnership continues,” said Radcom CTO Rami Amit.

“Our advanced, innovative assurance solution allows Rakuten Mobile to leverage the power of AI/ML insights to gain end-to-end visibility across their network and drive automation to ensure unparalleled focus on service quality, fast detection of potential issues, and efficient network operations,” he said. 

“Radcom has been a reliable partner for Rakuten Mobile, and we’re excited to expand on our collaboration to include AI-driven service and network analytics critical for monitoring our customer experiences in real-time,” said Hiroshi Takeshita, Rakuten Mobile’s deputy chief technology officer and head of network operations.